Shipping policy
Processing Time:
All orders are processed and dispatched within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Estimates:
New Zealand (Domestic): Standard track & trace delivery via CourierPost / NZ Post (2–4 business days). Free standard shipping on orders over $50.
Australia: International tracked shipping (5–10 business days).
Rest of World: International standard shipping (7–15 business days).
Shipping costs are calculated and displayed at checkout based on your delivery destination.
Tracking Your Order:
Once your package leaves our fulfillment center, you will receive an automated email containing your courier tracking details.